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Growth Fuelled Coaching Privacy notice

Updated: April 2025 

 

This privacy notice tells you what to expect us to do with your personal information.​

Contact details

Email

info@growthfuelledcoaching.com

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What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details

  • Addresses

  • Gender

  • Occupation

  • Date of birth

  • Third party information (such as family members or other relevant parties)

  • Usage data (including information about how you interact with and use our website, products and services)

  • Employment details (including salary, sick pay and length of service)

  • Records of meetings and decisions

 

We collect or use the following personal information to To provide personalised coaching services to clients:

  • Occupation

  • Employment details (including salary, grade/rank/seniority and length of service)

  • Records of meetings and decisions

  • Personal goal(s)

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

 

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

 

Our lawful bases for collecting or using personal information to To provide personalised coaching services to clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

 

Where we get personal information from

  • Directly from you

 

How long we keep information

  • To ensure the quality and continuity of our coaching services, we retain personal data related to coaching clients for a period of one year, starting from the date of their last coaching session.

  • After this retention period, all personal information will be securely deleted or anonymized, unless legal or regulatory obligations require us to retain certain records for a longer duration.

 

Who we share information with

Data processors

In order to deliver coaching services efficiently, Growth Fuelled Coaching may engage third-party service providers, known as data processors, who assist in managing and processing client information on our behalf. These providers operate under strict contractual obligations to ensure the security and confidentiality of your data.

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Our data processors may include:

  • Customer Relationship Management (CRM) Systems – for secure record-keeping and appointment scheduling. Growth Fuelled Coaching engages with ZOHO for such services.  Their privacy notice can be found here. 

  • Payment Processing Providers – to facilitate secure transactions. Growth Fuelled Coaching may engage with WIX Payments and/or PayPal to process transactions made through the website. The privacy notice for WIX can be found here, and for PayPal, here. 

  • Cloud Storage and IT Support Services – for data management and operational efficiency. Growth Fuelled Coaching engages with Google and Microsoft for such services. Privacy notices for Google can be found here, and for Microsoft, here. 

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Others we share personal information with

  • Growth Fuelled Coaching may be required to disclose personal information when compelled by law enforcement agencies, courts, or other regulatory bodies. This may occur in situations such as:

    • Compliance with legal proceedings, court orders, or subpoenas.

    • Assisting with criminal investigations or fraud prevention.

    • Fulfilling other legal obligations as required by applicable laws.

  • We will only share necessary information in accordance with legal requirements and strive to ensure transparency in how we handle such requests. 

  • Reviews and testimonials may be published on our website, social media or other marketing materials. All personal information will be removed before publication. 

 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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